Terms and Conditions
We are Vincent Vyce, trading as Braid Valley Ranch. These are the terms on which we will arrange the booking of your horseback riding activity. Please read them carefully as they set out the respective rights and obligations of all parties involved. References to “you”, “your”, “customer” or “rider” in these terms means all persons on the booking (including anyone added or substituted at a later date and parents or guardians booking on behalf of a rider under 18). “We”, “us”, “our” and “Braid Valley Ranch” means Vincent Vyce.
Booking and Confirmation
1.1 When booking a ride, the lead customer, parent or guardian, so defined as the person making correspondence with Braid Valley Ranch, asserts that they have the authority to negotiate and agree the terms of a booking on behalf of all members of his/her party.
1.2 The lead customer further agrees that they have read these terms and conditions, agrees to be bound by them and agrees to bind all members of their party to them.
1.3 Furthermore, they agree that all members of their party who intend to partake in any horseback riding activity are capable of doing so and are not restricted from partaking due to any of the ability/weight restrictions outlined in Section 2.
1.4 The lead customer accepts financial responsibility for payment of the booking on behalf of all persons detailed on the booking. If the other party members for whom you have made a booking for renege, it will be the sole responsibility of the lead customer to bear the associated costs of the booking.
1.5 A booking is made when you pay us a deposit. Your booking contract will be made up of these booking terms and any other information we brought to your attention before we confirmed your booking.
Rider Information and Responsibility
2.1 Each of our horses have a rider maximum weight limit. This limit varies for each available horse and the information can be found on our website under the Team section and you will also be informed via correspondence with us prior to paying a deposit.
2.2 A rider's maximum weight includes any clothing worn on the day. All riders will be asked on the day of the ride to stand on a set of scales before mounting the horse. If a rider is over the weight limit the ride will be cancelled as outlined in Section 7.
2.3 Customers are required to disclose accurate information about their previous horse riding experience in their correspondence with Braid Valley Ranch and when filling out the Rider release form on the day.
2.4 All riders must be capable of mounting and dismounting on their own and be able to ride up to 4 hours in a single day. We define beginner experience as a rider who is capable of steering, stopping and controlling a horse at a walk across varied terrain. We define intermediate experience as a rider who is capable of steering, stopping and controlling a horse up to a trot. We define advanced experience as a rider who is capable of controlling a horse up to a canter and gallop
2.5 Riders are responsible for providing their own personal safety equipment including riding helmet, riding vest and suitable riding boots (a riding helmet can be provided by Braid Valley Ranch if the rider requires one). They are also responsible for wearing suitable clothing to deal with the weather on the day of the ride. We do not allow for the use of spurs or riding crops
2.6 For riders who choose not to wear a riding helmet or riding vest they have stated so in the Riders Release form and agree to waive any liability toward Vincent Vyce and Braid Valley Ranch for any injuries suffered as a result. (Riders under 18 can not ride without a riding helmet)
2.7 We reserve the right to change advertised riding locations for circumstances beyond our control such as adverse weather conditions, ground condition, tide patterns, road works, construction, public events, where we feel that riding at a certain area at a certain time of the year may put riders and the public at risk or for any other reason.
2.8 We reserve the right to refuse riding or other activities to those we deem to exhibit behaviour that we believe will result in risk to themselves, members of the public, anyone affiliated with Braid Valley Ranch or the horses. No refund will be available if a cancellation of the ride is required due to this.
Payment
3.1 Full payment, less the deposit, will be taken in person on the day of the ride before the ride begins. Customers are responsible for ensuring they have the means to make payment including, but not limited to; ensure bank cards have enough funds and are not expired, ensure payment apps are updated and functional, and ensure mobile phones are charged. Failure to pay for the ride in full will result in the ride being cancelled.
3.2 Payments can be made by
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Cash (pounds sterling)
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Credit card (Visa or MasterCard) via Paypal Point of Sale app
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Paypal request
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Revolut app
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Bank Transfer
3.3 In the event where payment cannot be completed due to technology issues such as broken phone, loss of signal, unresponsive app then other arrangements may be made to pay at a later time at Vincent Vyce or Braid Valley Ranch’s discretion.
3.4 Booking Fee: A 20% deposit is required to reserve a ride. The full deposit should be paid within 2 days of making a booking and no booking is secure until the deposit has been received. You may pay a deposit after the 2 day period but the date and time you are booking for may be given up to another customer. It is your responsibility to check with Braid Valley Ranch that the date and time is still available. Deposits are not refundable
Allergies, Medical Conditions and Dietary Requirements
4.1 Braid Valley Ranch does not provide food or drink during the ride. At some of our riding locations shops, cafes or other food and drink services may be available. Riders may also bring some food and drink that can fit into a small bag provided carrying it does not hinder the rider when on their horse.
4.2 We do not accept any liability for the communication, or lack thereof, of dietary requirements or allergies. It is the sole responsibility of each rider to communicate their requirements directly with any food or drinks service.
4.3 We do not accept any liability for allergic reactions, illnesses, or other adverse effects resulting from the consumption of any food or drink you come into contact with.
4.4 Vincent Vyce and Braid Valley Ranch do not provide medical advice. We are not physicians and cannot provide guidance as to the safety, with regards to their health conditions, of any person taking part in any travel or activity, including horseback riding. If you have any pre-existing medical conditions or any health concerns that you believe may impact your ability to safely engage in any element of your proposed ride with us, please inform us of said condition or concern and consult the guidance of a registered medical professional. It is the sole responsibility of the customer to distinguish what activities they are physically and mentally capable of undertaking and Vincent Vyce and Braid Valley Ranch accepts no responsibility for any harm or damages caused as a direct or indirect result of a health condition or concern. No refunds will be owed if you are unable to ride due to any medical condition.
Insurance
5.1 For both local customers and those traveling from abroad it is important to ensure you have correct insurance to cover your travel and ride with us. Unforeseen events such as flight delays, baggage loss, unexpected sickness or injury could impact your travel plans. Braid Valley Ranch strongly recommends the purchase of a travel protection plan/travel insurance that provides coverage for Trip cancellation, Trip interruption, Emergency medical and Emergency evacuation/repatriation, Trip delay and more. It is the responsibility of the customer to ensure that all personal requirements are covered by their chosen policy and that they are fully transparent with their insurers to protect the validity of their policy. Those who opt to book any of our rides without adequate insurance cover do so with the understanding that Braid Valley Ranch refutes any and all liability for any losses, regardless of their cause, in respect of which insurance cover would otherwise have been available.
Amendment, Cancellation and Transfer of bookings by you
6.1 If you wish to amend, cancel or transfer the whole or any part of your booking after a confirmation has been issued, you must inform us in writing, by email as soon as possible. Cancellation notices will take effect at the time we receive them and shall be subject to the cancellation charges set out below.
6.2 Transfer: It may be possible to transfer the booking of your ride to another individual, with certain restrictions. You and the transferee remain jointly and severally liable for payment of all sums. For a transfer of a ride to occur, the transferee must be capable of fulfilling all riding criteria and be available to attend the date and time the ride is booked for.
6.3 Amendments: A change of date or time to the booking is subject to availability by Braid Valley Ranch. Notice of any amendments must be given at least two working days in advanced. If the customer wishes to change the booking to a different ride it may be subject to extra costs for increase in deposit and subject to availability.
6.4 Cancellation by you: Deposits are not refundable.
Amendments or Cancellation by us
All rides are subject to availability. Braid Valley Ranch reserves the right to cancel and/or reschedule any ride. In the event a cancellation is made by Braid Valley Ranch, all deposits will be refunded in full, unless the cancellation is for one of the reasons stated below. Braid Valley Ranch accepts no liability for any costs insured by the customer including travel arrangements made and paid for.
7.1 Cancellations where no refund apply
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Weight: Braid Valley Farm reserves the right to cancel a booking if a rider is over the weight limit for their selected horse. On the day of the ride, after full payment is received, the rider will be asked to step on a set of scales before mounting their horse, if the rider refuses to stand on the scales or is shown to be over the limit then the ride will be cancelled without refund.
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Ability: We reserve the right to cancel the ride if we deem the riders ability is not sufficient to control their horse safely.
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Behaviour: Behaviour that negatively impacts our horses, guide, reputation, relationship with anyone affiliated with Braid Valley Farm, other riders or members of the public will not be tolerated. Vincent Vyce and Braid Valley Farm reserves the right to identify and define unacceptable behaviour and to cancel any ride as a consequence of such behaviour. No refund shall be paid for any cancellation due to unacceptable behavior. A non-exhaustive list of conduct that may merit a cancellation is: Property damage, Failure to comply with instructions, Mistreatment of horses, Intoxication during a ride, Abuse of any person; physical or otherwise.
7.2 Amendments made by us
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We reserve the right to make changes to specific riding locations and routes at any time due to weather conditions, tide patterns or for any reason we deem necessary.
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We reserve the right to alter the ride to accommodate the rider's weight and ability if we feel it is in the best interest of the rider's safety or the horse's welfare.
Force Majeure
8.1 Except where expressly stated in these booking terms, we will not be liable or pay compensation if our contractual obligations are affected by Force Majeure. For the purposes of these terms, “Force Majeure” refers to events beyond our control, which could not have been avoided even with all reasonable measures.
Examples of Force Majeure include but are not limited to:
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Warfare, acts of terrorism, or the threat thereof.
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Civil unrest or significant risks to human health (e.g., serious disease outbreaks).
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Natural disasters such as floods, earthquakes, or severe weather conditions.
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Government actions, including those by local or port authorities.
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Industrial disputes, strikes, or lockouts.
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Natural or nuclear disasters, fires, or chemical/biological incidents.
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Unavoidable technical issues with transportation.
We reserve the right to amend or cancel bookings affected by Force Majeure events without liability.
Photography and Videography
9.1 During the ride, photos and videos may be taken by Vincent Vyce, Braid Valley Ranch or others associated with Braid Valley Ranch via camera or mobile phone. When booking a ride with us the customer gives consent for photos and videos to be taken of them and all persons included with their booking.
9.2 The customer agrees that Braid Valley Ranch has full copyright and permission to use any photos and videos in advertising, social media content and print for business purposes.
9.3 A parent or guardian booking on behalf of a rider under 18 agrees to give the same consent and permission to Braid Valley Ranch for the taking of photos and videos during the ride and for those images to be used by Vincent Vyce and Braid Valley Ranch.
9.4 Vincent Vyce and Braid Valley Ranch are not responsible for any photos or videos taken by any other individual and cannot be held liable for their use.
Liability
10.1 We cannot be held responsible for the actions of behavior of other customers or individuals who have no connection with your booking arrangements. Liability is limited to the furthest extent permissible by law in cases where any harm or danger occurs due to the actions of any of our customers, or of individuals with no association with us.
10.2 Within the furthest extent permissible by law, we limit our liability for any injury, illness, or death that occurs during your trip unless caused by our negligence.
10.3 We do not accept any liability for injury or death caused as a result of faulty equipment provided by the rider or the lack of safety equipment where a waiver has been signed.
10.4 We do not accept responsibility for loss, theft, or damage to personal belongings or items brought by the rider. Within the furthest extent permissible by law, we limit our liability for any such loss, theft or damage.
10.5 It is your responsibility to check and fulfill the passport, visa, health and immigration requirements applicable to your attendance of the ride booked. We accept no liability if you cannot travel or incur any other loss because you have not complied with any passport, visa, immigration requirements or health formalities.
Law and Jurisdiction
11.1 These Terms and Conditions of Sale and any bookings or agreements to which they apply shall be governed by the laws of Northern Ireland and you agree to submit to the jurisdiction of the Northern Ireland courts. You further agree that any dispute, claim or other matter which arises between us out of, or in connection with, your contract or booking will be dealt with only through the laws of Northern Ireland. We are required by law to inform you that sales can be concluded in English only and that no public filing requirements apply.
